REDGO Norway

Select what has happened? ?

Technical problem
In many cases, a mechanic will provide roadside assistance so you can continue your trip

Puncture or a flat tyre
Your car’s tyre will be replaced with a spare or rental tyre. Alternatively, it might be possible to patch the tyre.

Crash or accident
In the event of a crash, the car(s) will be towed to a workshop.

Driven off the road
If there’s no visible damage, we can pull you onto the road so you can continue your trip.

Other reason
Vandalism, fire, the loss of a key or running out of fuel.

When do you need help ?

Immediately

I am on the highway and the car will not staying on.

I can wait for few hours

My car is parked in a safe place and I can continue my journey.

I can wait until the evening or tomorrow (not urgent)

My car is for example at home yard.

This is an advance request

I can determine whenever I want to help on the spot.

Date

Time

We try our best to be punctual, but weather conditions, traffic, and other factors may delay our tow-trucks or roadside assistance vehicles.

Vehicle location ?

Add a description of the location (eg. a parking garage, a courtyard etc.)

I'm abroad

Confirm the location

Refresh

Geolocate

Car destination place

Vehicle destination will be selected in accordance with the insurer's instructions.

Customer service will contact you immediately by phone after you send the order and suggest alternative places.

Do you know where you need to go? ?

Yes

I have the address of the workshop or other location where the car will be taken to.

We will recommend you a suitable workshop or other location.

Address of the car’s destination or name of the workshop

Type the address and select it from the list. Enter the street number.

More information concerning the destination of the vehicle

We will always try to get the car repaired on the spot.

Registration number

e.g. ABC-123

Car make and model

E.g. Skoda Octavia

Four-wheel drive

Automatic transmission

The vehicle is owned by a company

Name of the company

The car is tax-deductible

Yes

I don’t know

Where are the keys to the vehicle?

Would we be able to get the keys by calling 15 minutes in advance? Are the keys hidden or available at a gas station, store, kiosk etc.?

Contact Information

First name

Last name

Street address

Zip code

City

Telephone number

Eg. 0401234657, the number we can reach you on.

Please review the information

Description of the situation

Description

When do you need help

desired date

Pick-up address

Destination address

Vehicle information

Four-wheel drive:

Automatic transmission:

The car is tax-deductible:

Rental car:

Avaimet

Contact

Name of the company

Name

Telephone number

payment details

Payer

Service provider

REDGO Norway
Nydalsveien 33
0484 Oslo
987 02222
02222@falck.no
Org.nr: 886768052

Comments

I agree with the terms and conditions

Read the terms and conditions

Select what has happened? ?

Could you give us a little more information? ?

How did you notice this ?

Which of the following applies ?

What did you crash into ?